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Case Studies

Where a result is confirmed, it is shown in full. Where it is still being agreed with the client, the section says so rather than guessing.

TITANS Football Academy

Doubled monthly revenue in 12 months

High Performance Culture Program · Client since 2024

  • Approx. 100 team members across 30 sites
  • Predominantly casual employees
  • Approx. 1,500 customers per year
  • Client since 2024

What we delivered

  • 01Conducted yearly engagement surveys and leadership 360 assessments with the Executives
  • 02Developed an inspiring new mission statement, vision and set of values
  • 03Co-developed new ways of working and embedded the values into processes and systems including recruitment, onboarding and recognition
  • 04Developed a new set of business targets and goals
  • 05Delivered a leadership development program (Lead Differently)
  • 06Delivered monthly executive coaching to Executives

Measured outcomes

  • 01TITANS FA has doubled their monthly revenue in the last 12 months
  • 02Increased player sign-ups and retention
  • 03Reduction in people-related issues including lateness and care
  • 04Increase in employee engagement, measured in the annual survey
  • 05Improved quality of coaching across sites measured through newly created coaching audit program

In the client's words

When I first chose to work with Steve, it was his passion and genuine energy that stood out. From day one, he didn't just consult from the outside, he fully immersed himself in our business, taking the time to understand our people, our challenges, and what truly makes us tick as a club. Since then, our business has grown significantly. We've been able to scale knowing that the foundations we're building are strong and sustainable.

Charlie Dainty
Managing Director, TITANS Football Academy

Why they chose us

What stood out most about Steve was his energy, his positivity and how much he cared. He has real expertise in building high-performing teams and that gave us a lot of confidence in the process. He brought real passion into the business, and you could tell he genuinely wanted TITANS to succeed

AVADA Group

ProgramHigh Performance Culture Program
SectorASX-listed group
ResultTo be confirmed with the client

London Football School

ProgramHigh Performance Culture Program
Client since2026
TeamApprox. 100 team members across 4 locations
ResultTo be confirmed with the client

Valley Plastic Surgery

ProgramTeam Development Days
ResultMandy Clarke, General Manager: “After these sessions we noticed a boost in morale and mindset across the team.”

Other Organisations

The Mindshift Lab works with organisations across a range of sectors. Individual case studies are being written up with each client before they are published here.

ScopeLeadership training, culture programs and team development
ResultTo be confirmed with the client

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